Cochrane Information Specialist (CIS) Support

About CIS Support

CIS Support provides induction training, ongoing training, and support to all Cochrane Information Specialist (CISs) in all aspects of their role within a Cochrane Review Group. 

Types of Support

CIS Support provides information specialists with training and support around all aspects of the CIS role. We provide two main types of support: induction training to help a new CIS learn about Cochrane information retrieval policies, processes and methods; and day-to-day trouble-shooting support for all CISs. In addition, the CIS Support team provides one-to-one support on specific topics and general training sessions (webinars or at meetings).

Team Report 2015 & Key Projects for 2016

This report outlines the team's achievements for 2015 and sets out the major projects we intend to undertake in 2016.

Contacting CIS Support

Via email: contact cis-support@cochrane.org. We aim to reply to urgent emails within 24 hours (mark as urgent or put "urgent" in the subject line) and non-urgent emails withing 48 hours. 

For Cochrane Register of Studies (CRS) queries that are technical issues: contact cis-support@cochrane.org and your query will be forwarded to Metaxis.

CIS Support Team Members

Liz Doney – Skin Group, based in Nottingham, UK 

Sam Faulkner – Ear, Nose & Throat Group, based in Oxford, UK

Anne Littlewood – Oral Health Group, based in Manchester, UK

Doug Salzwedel – Hypertension Group, based in Vancouver, Canada

CIS Support Manager: Ruth Foxlee - Cochrane Editorial Unit, based in London, UK