Support for non-CRG Groups

Support for Fields, Methods Groups, Centres and Central Executive Staff

Super Users: as core staff of a non-CRG, you can always send an email to one of the email addresses below

Staff and others: Please contact your group super-user. Find and contact your group's Super User by searching for your group

RevMan queries

If you have a technical problem, please use the forms available through 'Help > Report a Problem', or 'Help > Make a Suggestion' within RevMan. The forms are designed to assist you in providing all the information needed. If your query is more general or it is not practical for you to use the Help menu, you may also contact our helpdesk: techsupport@cochrane.org.

If you have a feature suggestion visit the RevMan Ideas forum. Ideas is a tool for collecting and prioritising feedback from our Cochrane contributors. Users post issues or suggestions, and others vote and comment on these suggestions. Votes per person are limited, which helps our users and developers focus on the essential improvements needed.

Archie queries

If you have a technical problem, please use the form available through 'Help > Feedback > Report a problem'. The forms are designed to assist you in providing all the information needed. If your query is more general or it is not practical for you to use the Help menu, you may also contact: techsupport@cochrane.org.

If you have a feature suggestion for Archie visit the Archie Ideas forum. Ideas is a tool for collecting and prioritising feedback from our Cochrane contributors. Users post issues or suggestions, and others vote and comment on these suggestions. Votes per person are limited, which helps our users and developers focus on the essential improvements needed.

The reporting functions and email addresses are monitored by several members of the IKMD to allow the most efficient response to your queries. Karen Hovhannisyan, in his position as our IKMD Support Assistant, is primarily responsible for monitoring these queries.