Chris Champion - Head of Membership, Learning & Support Services
My role is to lead the department in its delivery of membership, learning and support services across the organisation. This includes the training we do for authors (face-to-face workshops by Centres, online resources and one-to-one support), as well as support for Editors, Cochrane Group staff, consumers, methodologists and other contributors. It also includes maintaining Cochrane’s membership scheme, and services to support anyone who is getting involved in Cochrane’s work. I am responsible for implementation work, and so my team works with all our contributor groups to consider the implementation of new policies, processes, methods and technologies, and to think about how we can answer questions, enable new contributors to get involved and make your work as easy and supported as possible.
I want everyone who engages with Cochrane to have a positive experience and I believe the Membership, Learning and Support Services work is critical in achieving that.
Chris Watts - Learning and Support Manager
My role is to support the Head of MLSS in delivering learning projects across the Cochrane community. I work on a range of learning projects including design and development of learning materials and pathways to support our community of learners in a variety of Cochrane roles, particularly through online resources and initiatives for distance learners.
I am a researcher by background and I come to Cochrane from the Royal College of Nursing in the UK, where I led a team of Research Analysts delivering evidence synthesis and evaluation projects supporting professional development and policy. I have also worked as a researcher and occasional lecturer at Liverpool Business School, the University of Warwick and London Ambulance Service NHS Trust. My particular area of interest is in how research and learning is implemented and evaluated.
I am based in York in the UK.
John Kirk – Membership CRM Manager
My role is to manage and enhance the Membership team’s CRM (customer relationship management) database and lead technical projects for the MLSS team. I love working to deliver great technology to a great team! I am particularly focused on making the CRM more user-friendly, improving working processes and introducing new ways that people can gain membership. The Cochrane Account portal is closely connected to the CRM, so I am also working to enhance Cochrane Account capabilities, to respond to the needs of our supporters and members.
Richard Morley - Consumer Engagement Officer
I work to support engagement with one of Cochrane’s key audiences, healthcare consumers (including patients, care-givers, and family members) and to support the involvement of consumers in the production and dissemination of Cochrane evidence. I do this in a range of ways including co-ordinating the Cochrane Consumer Network, a large and growing community of over 1550 volunteers. I also work with our authors, editorial teams, Fields and Centres, and with external partners who support the principle of involvement in research, including the new International Network for Patient and Public Involvement in Health Research. Visit the Consumer Network to find out more about consumer engagement and involvement.
Dario Sambunjak - Learning Content Officer
My job is to work on the design, development, update, and evaluation of online learning materials, collections, and events to support our community of distance learners, primarily authors and editors. I am also Co-Chair of the Workshop Committee for Cochrane Colloquia.
I have a degree in medicine, but my career developed around research, scientific methodology, and journal editing. I worked as a teacher and researcher at three universities in Croatia, and held the position of Cochrane Croatia Branch Co-Director for five years before joining the Membership, Learning and Support Services team.
I am based in Zagreb, Croatia.
Oliver Willis - Project Support & Administrator
My role is to provide effective project and administrative support to the MLSS team, contributing to the delivery of membership, learning and support services across the organisation. I am based in London, UK.
Cochrane Crowd and TaskExchange
Whether you are an experienced review author or a newcomer to Cochrane, you can join a community of citizen scientists, and help identify and describe health research in Cochrane Crowd. You can also contribute your skills and knowledge to evidence synthesis projects on TaskExchange.
Tari Turner – Cochrane TaskExchange Lead
I am a Senior Research Fellow at Cochrane Australia where I lead TaskExchange and work on Living Systematic Reviews and Living Guidelines. I enjoy designing, finding, conducting, synthesising and communicating research, and I love facilitating groups of diverse people as they figure out how to enable research to make a real difference.
Anna Noel-Storr – Cochrane Crowd Manager
I am an Information Specialist with the Cochrane Dementia and Cognitive Improvement Group based at Oxford University. I am also the Cochrane Crowd Manager - a role I love as it demonstrates the power of collective human effort to produce lots of lovely metadata, helping to make health evidence more discoverable.
Emily Steele – Cochrane Crowd and TaskExchange Community Engagements and Partnerships Manager
My role is focused on enhancing awareness of and involvement in Cochrane Crowd and TaskExchange by all members of the Cochrane Community and beyond. Alongside recent study in digital marketing and engagement, I hold a PhD in Epidemiology, a Masters in Public Health, and began my career as a physiotherapist.
Community Support Team
The Community Support team is here to help all Cochrane members and supporters, both current and potential. We provide advice and assistance on a wide range of Cochrane activities, from technical support to membership enquiries, translations to training.
We respond to emails and queries from the ‘Contact us’ and ‘Help’ forms on the Cochrane website. As a team, we are able to respond to queries in English, French and Portuguese. Don’t hesitate to send us your questions, we love to help!
Ursula Gonthier - Senior Community Support Officer
I lead the Community Support team in providing front line response to queries. I am also involved in the membership scheme, helping to ensure that contributions from across the whole Cochrane community are rewarded and recognised.
Diane Gal - Community Support Officer
I am a Cochrane author, and an active volunteer in Cochrane Crowd and Task Exchange. I also helped to develop the first online learning courses for Cochrane UK.
Denise Mitchell - Community Support Officer
I am the Cochrane Information Specialists’ and Managing Editors’ Executives’ Support Officer, and I am a Cochrane Copy-Editor.