Cochrane Information Specialist (CIS) Support

About CIS Support

CIS Support provides induction training, ongoing training, and support to all Cochrane Information Specialist (CISs) in all aspects of their role within a Cochrane Review Group. 

Types of Support

CIS Support provides information specialists with training and support around all aspects of the CIS role. We provide two main types of support: induction training to help a new CIS learn about Cochrane information retrieval policies, processes and methods; and day-to-day trouble-shooting support for all CISs. In addition, the CIS Support team provides one-to-one support on specific topics and general training sessions (webinars or at meetings).

Contacting CIS Support

Via email: contact We aim to reply to urgent emails within 24 hours (mark as urgent or put "urgent" in the subject line) and non-urgent emails within 48 hours. 

For Cochrane Register of Studies (CRS) queries that are technical issues: contact and your query will be forwarded to Metaxis.

CIS Support Team Members

Robin Featherstone - Cochrane Editorial and Methods Department, UK
Candida Fenton - Cochrane Vascular and Cochrane Dementia and Cognitive Impairment Group, UK
Anne Littlewood – Cochrane Oral Health, UK
Anna Noel-Storr - Cochrane Dementia and Cognitive Impairment Group, UK
CIS Support Manager: Ruth Foxlee - Cochrane Editorial and Methods Department, UK