Need help? Cochrane Support team answers queries from everyone involved in Cochrane

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The Cochrane Support team is the first point of contact for any queries coming from the Cochrane Community, including the Central Executive Team and Cochrane group staff, authors, editors, consumers, and the general public. If you have a question about Cochrane, we have an answer!

We maintain multiple resources for the Community to help you learn about Cochrane and answer questions that might arise:

If needed, we connect with second-line support teams that work on RevMan Web, Editorial Manager, and other Cochrane systems.

In addition to providing answers related to Cochrane’s technical systems, Cochrane Support also help users with challenges logging in to their Cochrane accounts and answer queries related to governance, elections, Cochrane membership, conflict of interest policies and procedures, and more!

We welcome queries in any language, and our international team can respond to you in English, French, Spanish, and Portuguese.

Have a question about Cochrane's work, products, or tools?


Our Community says...

Quote image that says “Thank you very much for your very extensive help! With some more experience I will be handling this … a little better. You have been a tremendous help with this.”Quote image that says “Thanks very much for your detailed instructions. I have just regained access to my review … I appreciate your prompt reply and the step-by-step guidance that I needed!”Quote image that sa“I followed your instructions and it worked, without any error message. Thank you!”ys

 

Don't hesitate to reach out to Cochrane Support; we are always happy to help. 

12 March 2024