Chris Champion - Head of People Services

My role is to lead the department in its delivery of all people-focused services across the organization. This includes training and learning, membership, human resources for staff, and support services for the whole community. My team works with all elements of the Cochrane community to consider the implementation of new policies, processes, methods and technologies, and to think about how we can provide relevant training, answer questions, enable new contributors to get involved and make your work as easy and supported as possible.

I want everyone who engages with Cochrane to have a positive experience, gain skills, and see contributions to our work rewarded. I believe the People Services department is critical in achieving that.


Learning and Training

Dario Sambunjak - Learning Content Officer

I design, develop, update, and evaluate Cochrane’s online learning materials to support our community of distance learners, primarily authors and editors. I also organize webinars and learning events, and am Co-Chair of the Workshop Committee for Cochrane Colloquia.


Ruth Turley- Learning and Support Officer (Group Staff)

My role focuses on addressing the learning needs of Cochrane’s Group Staff, such as those working for Review Groups, Geographic Groups, Methods Groups and Fields. I share the role with Jana Stojanova, where we are responsible for developing a digital induction programme for new starters, producing learning materials, delivering training and facilitating support.  

I also manage the Cochrane Information Specialist Support team and the Managing Editors Support team.


Oliver Willis - Learning Content & Systems Officer

The purpose of my role is to support the development and design of learning content and initiatives, which can be found on the Cochrane Training website. I’m also responsible for leading on the implementation, use and reporting of our key learning systems: the numerous platforms that keep our learning offer contemporary and available. These include the platforms for our live online events and self-directed learning, as well as our Learning Experience Platform and Learning Record Store.


Human Resources

Lisa Archer - HR Manager

I lead and support HR team development and service provision. I develop and deliver strategic HR support and partnering with SMT and people managers as well as the development of employee engagement and organisational culture.


Anika Murtza - Senior HR Advisor

I support and partner with managers through all areas of the employee lifecycle (recruitment, induction, casework, planning of resources, learning and development) and ensure an effective and efficient response to in depth HR queries.  Working collaboratively with the HR Advisor I ensure systems and processes are working in support of these area and managers are skilled and knowledgeable in their implementation where relevant.


Caroline Haley - HR Officer

I ensure effective and efficient systems and processes which underpin the work of the HR Team. This includes the development and maintenance of the HR database, responding to and supporting staff with their initial HR queries, new starters onboarding and leavers processes, administration, payroll and metrics reporting.


Consumer Engagement

Richard Morley - Consumer Engagement Officer

I work to support engagement with one of Cochrane’s key audiences, healthcare consumers (patients, care-givers, and family members) and to support the involvement of consumers in the production and dissemination of Cochrane evidence. I coordinate the Cochrane Consumer Network, a large and growing community of over 1550 volunteers. I also work with our authors, editorial teams, and geographic groups; and with external partners who support the principle of involvement in research. Visit the Consumer Network to find out more about consumer engagement and involvement.


Membership and Participation

Ursula Gonthier - Membership and Support Manager

I am operational lead for our support services and the Cochrane Membership scheme and associated initiatives. I help to ensure that contributions from across the whole Cochrane community are rewarded and recognised. I work closely with the Community Support team, ME Support, and colleagues in IT Services. It is important to me that our support services are integrated and efficient, with quick response times and solutions that allow all members of the community to work with as little disruption as possible. Answering support queries is a great way to find out what people in Cochrane want and need; and I also work with the Learning team to ensure training requirements are identified and met.


Ann Shackleton - Membership Engagement and Data Specialist

My role is to support our volunteers to contribute to Cochrane's work, through relevant digital communications, and ensuring people are encouraged and thanked for their efforts. I manage Cochrane's membership database and work closely with our internal and external IT teams. 


Cochrane Crowd and TaskExchange

Cochrane Crowd and Cochrane TaskExchange are partner platforms which offer opportunities to get involved in Cochrane’s work.

Email: and

Anna Noel-Storr - Cochrane Crowd Manager

I love my role as Cochrane Crowd Manager as it demonstrates the power of collective human effort to produce lots of lovely metadata, helping to make health evidence more discoverable.

Support Services

Community Support

The Community Support team provides advice and assistance on all areas of Cochrane’s work. We deal with a wide variety of queries from staff and the general public, covering everything from technical support to membership enquiries, translations to training.


Diane Gal - Community Support Officer

I am a Cochrane author, and an active volunteer in Cochrane Crowd and Task Exchange. I also helped to develop the first online learning courses for Cochrane UK.

Rachel Klabunde - Community Support Officer

I am trained in public health, involved in Cochrane Chile, and was part of planning for the 2019 Cochrane Colloquium. I also carry out work as the Communications Officer for the Knowledge Translation Department. 

Muguet Koobasi - Community Support Officer

I have a background in guideline development in the area of kidney disease, and first got to know Cochrane as an organisation when using Cochrane-validated methods for developing guidelines. I enjoy my role on the Community Support team, as we stay in touch with a variety of people, from staff to supporters.

Stephanie Owens - Community Support Officer

My role is to respond quickly and effectively to any queries that come into the helpdesk.  These come in from a range of departments and people and helps ensure the smooth running of our systems. I have a background in healthcare, primarily neuroscience and palliative care. 

Managing Editor (ME) Support

The ME Support team provides induction training, ongoing training, and support to MEs in core aspects of their role within a Cochrane Review Group (CRG). The team provides support for editorial management and publication systems for Cochrane Reviews, and provides guidance to accompany editorial and publication policies.


Liz Dooley, based in Brisbane, Australia; Skype <lizdooley>
Anupa Shah, based in London, UK; Skype <cochraneeyes>

Cochrane Information Specialist (CIS) Support

The CIS Support team provides training and support to Cochrane Information Specialists in core aspects of the CIS role. The team provides a help desk service, one-to-one support on specific topics, training (webinars or at meetings) and creates and maintains key CIS resources.


Samantha Cox - Cochrane Ear, Nose and Throat disorders Group, UK
Candida Fenton - Cochrane Vascular and Cochrane Dementia and Cognitive Improvement Group, UK
Anna Noel-Storr - Cochrane Dementia and Cognitive Improvement Group, UK
Jo Platt - Cochrane Gynaecological, Neoro-oncology and Orphan Cancers Group, UK
Robin Featherstone - Cochrane Central Executive, Canada