CIS Support Team
CIS Support provides induction training, ongoing training, and support to all Cochrane Information Specialist (CISs) in all aspects of their role within a Cochrane Review Group. A CIS Support Team Digest newsletter is also produced monthly, see newsletters below for back issues.
Helpdesk / Contact us: cis-support@cochrane.org
Information Specialists Discussion Forums
These moderated forums are a place for Cochrane Information Specialists (CISs) to ask questions, discuss ideas, share resources, and find ways to help and support one another.
If you haven't used the forums before, to gain access just add your name here; you will then be given access by one of the forum moderators.
CIS executive
Send your comments, questions or concerns to the Cochrane Information Specialists.
Further information about the CIS executive.
Newsletters
CIS Support Team Digest – a monthly newsletter full of news and useful tips
Cochrane Connect - Cochrane's official external newsletter
Review and Methods Digest - provides information on developments that are related to our reviews, the Cochrane Library, and methodological developments
Discussion lists
There are a number of email discussion lists that you can subscribe to, see below for a comprehensive list.
CIS Meetings
CIS Journal club
Cochrane Information Specialists' journal clubs occur quarterly and are synchronous meetings where facilitators present articles of interest to the IS community in an inclusive forum for knowledge sharing and networking. To join the journal club, nominate a topic or article, or volunteer as a facilitator, please contact feathers@ualberta.ca.
CIS Handbook
CIS Handbook - Chapter 9, information on communication channels for CIS'.
Getting Support with Cochrane Software
General information on how to get Tech Support
For general enquiries, send an email to techsupport@cochrane.org
For problems with the Cochrane Register of Studies (CRS) that are technical issues: contact cis-support@cochrane.org and your query will be forwarded to Metaxis.
For problems with RevMan, fill in the following Problem Reporting form
For problems with Archie, fill in the following Problem Reporting form
For websites issues, send an email to web@cochrane.org
